Reference

Terms That Keep Your Account Running Fairly

These terms set out what you agree to when you open and use your fd88 account. Access and eligibility depend on your local law and the regions we currently serve — read through before you deposit via bKash, Nagad, or Rocket.

Account eligibility appliesLocal law governs accessbKash, Nagad, Rocket coveredOne account per personUpdates notified via account
fd88 Terms That Keep Your Account Running Fairly
HOW WE HANDLE TERMS

Our Commitments Under These Terms

We apply these terms consistently across every account. When you request a change — such as updating your registered mobile number for bKash or Nagad — the process goes through account verification before the change takes effect, so your wallet stays tied to a number only you control. Account security sits on standard SSL encryption for all sessions, and we never store your wallet PIN or bKash credentials on our side.

Account Data Handling

We hold your account data only as long as your account is active or as required by applicable law. You can request a summary of the data we hold by contacting support with your account ID.

Cookie Policy

We use session cookies to keep you logged in and functional cookies for wallet checkout. We do not use third-party tracking cookies without disclosure in the relevant policy section.

Retention and Deletion

When you close your account, we retain transaction records for the period required by applicable financial regulations in your region, then delete personal data from active systems.

Requesting Changes

To update account details or dispute a terms application, submit a request through live chat or email. We aim to confirm receipt and assign a reference within one business day.

TERMS SUPPORT PATHS

How to Reach Us About These Terms

If something in these terms is unclear, or you need to raise a concern about your account, our support team handles terms-related queries directly. Reach out through any of the channels below and we'll get back to you with a clear answer tied to the relevant clause.

Live Chat Start a chat from your account dashboard for terms queries. Available during our published support hours — check the support page for current times.
Email Support Send your query to our support address listed in the account help section. Include your account ID and the clause you're asking about for a faster response.
Help Centre Our help centre covers the most common terms questions — account limits, wallet rules, and dispute steps — with clause references so you know exactly where to look.

Common Questions About fd88 Terms

These are the questions we see most often from account holders about how the terms work day to day — from wallet rules to account access and what happens when something goes wrong.

We update terms when our services change. You'll see a notification in your account dashboard before any update takes effect. Continued use after that date counts as acceptance of the revised terms.

These terms allow one account per person. If we detect duplicate accounts linked to the same identity or mobile wallet, both accounts may be suspended pending a review by our support team.

No. Your wallet must be registered to the same mobile number on your fd88 account. Third-party wallet deposits are not accepted and may result in the transaction being reversed and the account reviewed.

Contact support through live chat or email with your account ID and the transaction reference. We'll review it against the relevant clause and respond with a clear outcome and the reasoning behind it.

Eligibility and access depend on your local law and the regions fd88 currently serves. Where local consumer law gives you statutory rights, those rights are not affected by anything in these terms.

Send a data request through email support with your account ID. We'll confirm what we hold and how long we're required to keep it under applicable regulations in your eligible region.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.